Repeat prescriptions can be requested in 3 ways:
Unfortunately we can’t accept prescription requests over the phone.
How to order online
To order prescriptions online you can use:
The Apps can be downloaded from the Apple or Google Play Stores.
If your repeat prescription options disappear online please put the medications you need in a custom request in the free text box.
How to order via email
Please send an email with a list of the medications you need to cmicb-war.springfieldspx@nhs.net
Please include your name, date of birth and NHS number in the request .
How to order via a written request.
Please use right hand side of your last prescription.
Please tick the items that you need.
This can be dropped into reception or our post box that at the entrance to Bath Street.
When should I order my repeat prescription
We advise that you order medications 7 working days before you’re due to run out.
Please order Controlled Drugs 3 working days before you're due to run out Please see the Controlled Drug Prescription page for more information.
How long will a repeat prescription take for the practice to process
The majority of prescriptions are done within a day of requesting.
Please check with the pharmacy to see if they have received your medication before calling us.
Please allow up to 3 working days before calling to chase a repeat prescription. This is because some medications have queries on them that need to be resolved before we can issue.
If your medication request is urgent please call reception.
Specialist Medication Requests
Please allow up to 5 working days from receipt of a clinical letter for a medication to be issued that a specialist has requested from a clinic appointment.
If the medication is required sooner than this the hospital should issue a supply whilst you are waiting.
Medication reviews
Repeat prescription reviews are essential for safe prescribing
They may include:
- A discussion with a Pharmacist, Doctor
- A blood test
Medication reviews are usually set at 1 month, 3 months, 6 months or 12 months.
The time between reviews depends on the type of medication and how long you have been on it.
To ensure we prescribe safely if you do not attend for reviews we will consider:
- Reducing how much medication we can issue
- Stopping medications
NHS charges
Prescription charges apply in England only.
In Northern Ireland, Scotland and Wales prescriptions are free of charge.
For more information on prescriptions please see the attached page.
NHS prescription charges - NHS (www.nhs.uk)
To see if you could get your prescriptions free of charge
Check if you can get free prescriptions - NHS (www.nhs.uk)
Questions about your prescription
If you have questions about your medicine or your prescription please contact the surgery.
Your local pharmacists can also answer any questions about your prescription. They can answer questions on medicines you can buy without a prescription.
Find a pharmacy
NHS Medicines A to Z
Find a Pharmacy
Find a pharmacy near to you
About pharmacists
As qualified healthcare professionals, they can offer advice on minor illnesses such as:
- Coughs
- Colds
- Sore throats
- Tummy trouble
- Aches and pains
They can also advise on medicine that you can buy without a prescription.
Find a pharmacy
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.